Frequently Asked Questions
What kinds of wood are used to make the furniture?
TEAK WOOD ( JATI )
Well-known as a medium-density wood suitable for fine indoor furniture, as well as for outdoor garden furniture, boat building and flooring, teak wood is very durable and resistant to decay and termites. The teak wood that we use is sourced from the Indonesian Forestry Agency (PERHUTANI), a state agency that manages sustainable teak plantations in Indonesia, as well as from government-approved village plantations.
SUAR WOOD ( TREMBESI )
Known as Trembesi or Suar in Indonesia, suar wood has an attractive grain suitable for fine furniture. The interlocking grain prevents the wood from cracking when moved to drier climates. A native of South America, rain trees are fast growing and easily replaceable. Most of our natural pieces are made of this wood.
ROSEWOOD ( SONOKELING )
Known as Sonokeling in Indonesia, Dalbergia Latifolia is a premium quality timber species used for furniture, paneling, and other ornamental products. It is similar to ebony in hardness and has a fine dark brown color.
Will the furniture crack or split if taken to another place with a drier climate? Is there anything that can be done to prevent it?
Solid wood furniture is strong, long lasting and can be re-sanded, re-finished and re-stained for years to come. That’s the good news. The bad news is, this comes at a price. Since wood is a natural, living, breathing material, it therefore has a tendency to contract or expand, warp or crack as it ages, in relation to environmental changes in temperature and humidity. Indoor environments, in particular modern homes where dry electric heat or air conditioner is used, may accelerate this process.
One way furniture makers attempt to compensate for this is by using aged wood and reclaimed wood.
A second method of compensation is by using season-dried wood or kiln-dried wood. Season-dried wood, which has been exposed to outside air for extended periods of time, is often harder, though tends to have a higher moisture content and may take months or even years to dry. Kiln-dried wood can be ready to use in under a month, but is softer as the artificial heating process stops the wood from naturally hardening any further.
We either kiln-dry or season-dry our timber depending on what is most suitable for it. Teak, mahogany, smaller pieces of Raintree wood and other similar woods are normally kiln-dried, while timber that are more suited to season-drying, such as massive pieces of Raintree wood used for tabletops, are usually season-dried. All of the timber that we use have been properly dried through either method.
We are confident that our furniture will be able to weather any climatic condition without any major damage. However, as explained above, it is also not possible to be 100% sure that the wood will not change structurally. Therefore, we provide a one-year warranty against structural changes in the wood, including contraction/expansion, splitting/ cracking and warping. This warranty is applicable within the Jabodetabek (Greater Jakarta) area only. Please note that the warranty is not applicable in case of damage caused by normal wear and tear, exposure to outside elements or unsuitable cleaning chemicals, or other improper use of the furniture.
What should I do to care for my furniture?
Teak is an extremely durable hardwood. It requires little care and no preservatives or treatment of any kind to protect it from the elements. Natural teak will gradually weather to a handsome silver gray color if left outdoors. Please note that unless otherwise noted, our furniture are intended for indoor use only.
If your teak wood products or furniture is to be used indoors, and away from a lot of natural sunlight, over a period of time — perhaps six months to a year — the wood will gradually become a darker shade of brown.
If you wish to maintain the original tawny color of your furniture, you may consider a light application of Teak Oil.
If your Teak furniture requires cleaning this can be done with a soft brush or pad and some warm mildly soapy water. Wash down afterwards with clean water. There are also proprietary cleaners on the market that can also be used to clean off various deposits and accumulated dirt and stains.
This cleaning method may also be applied to furniture made of other kinds of durable solid wood, such as Jackfruit, Rain Tree, Tamarind or Indian Rosewood.
I like the furniture, but it's not suitable for my needs. Do you accept custom orders?
Yes, we do!
Please send us your inquiry for your custom specification, or refer to our sales representative to guide you through.
Can you ship and pack the furniture for me?
We do not ship the furniture ourselves, but we can refer you to reliable shipping companies that can ship and pack your furniture professionally. If required, we can provide you with packing box for an additional cost.
I bought some pieces from your store some years ago and I'd like to have them refinished. Can you do it?
Yes we do (for an additional cost).
Can I order a similar table but of a different size?
Yes. We stock different sizes of these solid, one-piece timber slabs. The standard size is around 100×200 cm, but we also have other sizes, such as 100×250 cm, 120×300 cm, and even some that are 350 cm to 400 cm in length. Please inquire for availability as our stock is constantly changing.
Casaka is always aim for perfection. We suggest clients do the inspection before leaving our factory.
Natural hardwood is an organic material, every piece is unique in character and appearance. Therefore, is should be understood, that aging, contraction, and expansion of wood, and differentiation amongst grain and appearance are to be expected.
The beauty of wood is that every piece is different, With that comes variations and natural anomalies and imperfections in every woods. It is aour management discretion to re-do, re-work, re-stain, re-build, and re-discovered the beauty and the purpose of a piece based on these anomalies.
Also these uniqueness of the wood, make each piace of wood will absorb the stain differently, there will be acceptance range of colour variation within the boards that make up a piece. This is not a defect but the result of working with a natural products. CASAKA does it best, based on over 10 years of experiences, but uniformity cannot be guaranteed.